At Iza Lifestyle, we are committed to delivering your order safely and on time. From the moment you place your order to its arrival at your doorstep, we aim to ensure a smooth, transparent, and worry-free shipping experience.

Working Days: Monday – Saturday
Working Hours: 9 AM to 5 PM (IST)

Note: All prices listed on our website are in INR (Indian Rupees) only.

Have Questions?

For any shipping-related queries, feel free to reach out to us:
📧 Email: izalifestyle25@gmail.com
We’re here to help and ensure you enjoy a positive shopping experience with us.

Shipping Charges

Domestic (India)

• ✅ Free shipping on all orders above ₹1499

• 📦 For orders below ₹1499, a nominal shipping fee of ₹90 applies

International Orders

• 🌍 Shipping rates are based on actual courier or India Post charges

• 💡 Shipping cost is calculated at checkout based on the order weight and destination

• 🧾 Customs and import duties (if applicable) must be borne by the customer at the time of delivery. These vary by country and are beyond our control.

This ensures fairness and transparency in every transaction.

Order Processing & Dispatch

Domestic Orders (India)

• Orders are usually processed and dispatched within 2–5 business days

International Orders

• Dispatched within 2–10 business days

• If your order contains multiple items with varying availability, the entire shipment will be dispatched together unless otherwise requested.

Note:
In exceptional circumstances such as natural disasters, strikes, pandemics, or technical issues, there may be a delay in dispatch or delivery. If that happens, we’ll inform you promptly via email or WhatsApp and do our best to expedite your order.

Order Confirmation & Tracking

• Once your order is successfully placed, you’ll receive an order confirmation via email or WhatsApp

• After dispatch, we’ll share your tracking details, including the courier partner information, so you can monitor your package’s journey.

Delivery Timeline

Domestic (India)

• Delivery typically takes 4–7 business days after dispatch

• Remote or outlying areas may require extra time

• We primarily use DTDC and India Post (Speed Post) for trusted delivery service

International

• Delivery usually occurs within 7–14 business days after dispatch

• Customs clearance procedures or regional logistics issues may cause unforeseen delays

• For assistance or questions about international shipping, please use our chat option or contact us directly